Assistance

Technical assistance

During the Eleven Cities Bicycle Tour, bicycle repairers from renowned bicycle stores will be patrolling the route from the start at 05.00 until around 21.00. Their assistance can be requested through the message centre, which is located at the office of the Stichting de Friese Elfsteden Rijwieltocht, Marktplein 1A in Bolsward, tel. +31 (0)515 573263.

The bicycle repairers do not charge for the Quick Service. Materials are charged at regular retail prices. The repair of badly maintained bicycles does not take priority.
All participants are assumed to be able to mend their own flat tyres.
There are also local bicycle repairers at several stations en route.

The businesses mentioned below will be patrolling the route with one or more vehicles:

  • Bike Totaal De Jong
  • De Jongens
  • IkMaakJeFiets
  • Profile Rodenburg
  • Thuis Service Walstra
  • Bike service Leudal
  • Keizer Fietsfix

In order to swiftly direct a bicycle repairer from the message centre in Bolsward to a breakdown, all vehicles have been fitted with a radio transmitter and GPS equipment. This enables the message centre to see who is where on the route and direct the closest bicycle repairer to the breakdown.
This facility is made possible by Geotrack Heerenveen.

The businesses mentioned below are present at a checkpoint or have opened their facilities on location:

Bicycle repair shops or repair teams from bicycle manufacturers who are available on Whit Monday to provide service to participants can contact the coordinator of technical assistance.

First aid in case of accidents.
First aid district Friesland and the Red Cross provide first aid along the route. First aid posts have been set up at all checkpoints. There is also one first aid car on the route.
NGS sports masseurs are available at the checkpoints in Leeuwarden, Bolsward, IJlst, Sloten and Stavoren.
The Red Cross has several cars available along the route to provide assistance in case of accidents and for the (seated) transport of injured participants.

Transport (broom wagon) is also available to pick up stranded participants.

Message centre.
All contacts and the entire assistance are coordinated from the message centre. Het Rode Kruis Communications Service is responsible for the connections and also coordinates the deployment of vehicles in consultation with the Northern Netherlands Control Room in Drachten (112) in the event of reports of accidents.
The message center can be reached for first aid on Whit Monday at: 0515 573263

For technical assistance, the telephone number is 0515-573099

General emergency number for serious accidents: 112

Download on the App Store Get it on Google Play